Last updated: August 7, 2026
1. Who We Are
Thread The Word is operated in the United States by OPPA Ventures Inc., a corporation formed in North Carolina (“Thread The Word,” “we,” “us,” or “our”).
Address: 301 Conover Station Southeast, Conover, NC 28613, United States
Phone: +1 828-285-1669
Email: hello@threadtheword.com
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit threadtheword.com, place an order, or otherwise interact with us. By using our website, you agree to the practices described in this policy.
2. Information We Collect
Information you provide to us: when you place an order or create an account, we collect your name, email address, shipping and billing address, phone number, and the personalization details you enter for your blanket (such as the name and design choices). If you contact us, we collect the information you include in your message. If you sign up for our emails or texts, we collect your email address or phone number.
Payment information: payments are processed by our payment providers. We do not store your full card number on our servers.
Information collected automatically: like most websites, we use cookies and similar technologies to collect information about your device and how you use our site, such as your IP address, browser type, pages viewed, and referring website. This helps us run the store, remember your cart, measure our advertising, and improve the site. You can control cookies through your browser settings and, where shown, our cookie preferences tool.
3. How We Use Your Information
We use your information to: make and deliver your order (including sending the personalization details to our production team); process payment; send order confirmations and shipping updates; respond to your questions; send marketing emails or texts if you have opted in (you can unsubscribe at any time); operate, protect, and improve our website; measure and improve our advertising; and comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share it only with: service providers who help us run the business, such as payment processors, shipping carriers (for example UPS and USPS), email and text platforms, website hosting, and analytics and advertising partners (for example Google, Meta, and Pinterest); professional advisers where necessary; law enforcement or government authorities where required by law; and a successor business if we are involved in a merger, acquisition, or sale of assets. Service providers receive only the information they need to perform their services for us.
5. Your Choices and Rights
Marketing: every marketing email includes an unsubscribe link, and you can reply STOP to any marketing text. Unsubscribing does not affect order-related messages.
Access, correction, and deletion: you may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at hello@threadtheword.com. We will respond within a reasonable time and in accordance with applicable law. Depending on where you live, you may have additional rights under your state’s privacy law (for example, the California Consumer Privacy Act), including the right to know what personal information we collect, the right to deletion, the right to correction, and the right not to be discriminated against for exercising these rights. We do not sell personal information, and we do not share it for cross-context behavioral advertising other than through standard advertising cookies, which you can control as described above.
6. Data Retention
We keep order information for as long as needed to provide our services and to meet tax, accounting, and legal requirements. We keep marketing contact details until you unsubscribe or ask us to delete them.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted (SSL) connections for our website and restricted access to customer data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work hard to protect your information.
8. Children’s Privacy
Our products are made for children, but our website and services are directed to adults. We do not knowingly collect personal information from children under 13. A child’s name entered as blanket personalization is used solely to make the product ordered by the adult customer. If you believe a child has provided us personal information, contact us and we will delete it.
9. International Visitors
Our US website is operated from the United States and your information is processed and stored in the United States. If you visit from outside the US, please use the Thread The Word website for your region, which is governed by its own privacy policy. For visitors from the European Economic Area or United Kingdom, we process personal data as necessary to perform our contract with you, with your consent, or for our legitimate business interests, and you may have additional rights under the GDPR, including the rights of access, rectification, erasure, and objection.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Material changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
OPPA Ventures Inc. (Thread The Word)
301 Conover Station Southeast, Conover, NC 28613, United States
Phone: +1 828-285-1669
Email: hello@threadtheword.com
