At Thread the Word, we pour our hearts into all personalised newborn blankets. Our talented team in Melbourne, Australia, meticulously handcrafts each blanket pattern using the finest 100% cotton, ensuring that your little one in the United Kingdom is wrapped in a soft, hypoallergenic, and genuinely unique blanket that's as special as they are.

We know how excited you are to receive your special newborn blanket, and we can't wait for you to experience the love and care we've put into every stitch! We work diligently to ship your order within five business days, and using DHL, delivery to the United Kingdom typically takes 7-10 business days. While remote areas may require a bit more time, we promise it will be worth the wait to see your little one snuggled up in their one-of-a-kind blanket.

We understand that mistakes happen and are here to help! If you've accidentally entered the wrong shipping address, don't worry – simply reach out to our caring customer service team at hello@threadtheword.com as soon as possible. If your order hasn't left our warehouse yet, we'll happily update your address. If your blanket is already on its way to you, you can still redirect the parcel using the DHL tracking link in your shipping confirmation email.

Of course! We know how much you're looking forward to receiving your newborn blanket, and we want you to be able to follow its journey every step of the way. Once your order has been lovingly packaged and shipped, you'll receive an email with a tracking number and a link to the DHL website. This will allow you to easily watch your special package as it progresses from our Australian workshop to your doorstep in the UK.

Absolutely! blankets personalised with babies’ names are not only a perfect crib or pram blanket for everyday snuggles, but they also make a heartfelt and memorable birthday, christening and baby shower gift to celebrate all of life's memorable milestones.

When you order a custom baby blanket from Thread the Word, please be aware that international shipments may incur customs duties and taxes. These charges will be shown at checkout before completing your purchase. If you have any queries or apprehensions regarding these fees, our accommodating customer service team is always on hand to assist you.

At Thread the Word, we pour our hearts into every custom blanket we create, and we take immense pride in our quality and craftsmanship. However, if you discover a genuine fault with your newborn blanket with name, please don't hesitate to contact our customer service team within seven days of delivery. We'll work closely with you to find a resolution that ensures your satisfaction. As each personalised baby blanket is lovingly custom-made to your specific requirements, we cannot accept returns for change of mind, spelling errors, or incorrect size/colour choices.

At Thread the Word, we believe in using only the finest materials for your little one. All our crib and pram blanket designs are lovingly crafted from 100% cotton. This ensures they are delightfully soft, wonderfully warm, and gentle on your baby's sensitive skin, providing a hypoallergenic and completely comfortable experience for your precious bundle of joy.

Creating gift blankets with Thread the Word is delightful and effortless. Simply select your preferred size, choose a design and colour that speaks to your heart, and decide on the special words or symbols you'd like us to knit into your blanket. Then, sit back and let us work our magic, pouring love into every stitch as we bring your vision to life!

Absolutely! At Thread the Word, we believe every baby deserves to be wrapped in love, no matter where they are. That's why we provide free shipping for all orders, ensuring that most of our personalised personalised baby blankets arrive at your doorstep within 7-10 business days.

We offer two perfect sizes for your precious little one: our newborn size (90cm x 60cm), which is ideal for snuggling and cuddling, and our crib size (75cm x 100cm), which provides a little extra room for your growing bundle of joy. No matter the size, your baby will be wrapped in a blanket that's as unique and special as they are.