When creating your personalised photo blanket, we recommend using high-resolution images with clear details and vibrant colours. Family portraits, romantic holiday shots and pet photos make excellent choices for your customised blanket. If you're unsure about the quality of your image, our friendly customer service team is always happy to assist you in selecting the perfect picture for your custom photo blanket. There is a maximum of 4 people in the photo. For best results select photos where the subject is front and centre.

Using our online design tool, creating your blanket with pictures is easy. Simply upload your image, add the desired text, select your size and colour preferences. Once we receive your order we will optimise your photo and send you a proof for approval. Q3: How long will my custom photo blanket take to arrive in New Zealand? A3: Once you've placed your order, our skilled artisans will begin handcrafting your personalised photo blanket in our Melbourne warehouse. Most orders are shipped within 3 business days (once approval has been received), and we offer complimentary shipping to New Zealand. We ship via DHL, so you can expect to receive your custom blanket with pictures within 1-2 business days.

Once you've placed your order, our skilled artisans will begin handcrafting your personalised photo blanket in our Melbourne warehouse. Most orders are shipped within 3 business days (once approval has been received), and we offer complimentary shipping to New Zealand. We ship via DHL, so you can expect to receive your custom blanket with pictures within 1-2 business days.

Absolutely! A personalised photo blanket makes a wonderfully thoughtful and unique gift for any occasion, from birthdays and weddings to anniversaries and new baby celebrations. When placing your order, select the "send as a gift" option and provide the recipient's address in New Zealand. We'll ensure that your custom photo blanket is shipped directly to your loved one, creating a delightful surprise they'll treasure for years.

At Thread the Word, we take great pride in the quality and craftsmanship of every custom photo blanket we create. However, if you find a genuine fault in your personalised photo blanket, please contact our customer service team within 7 days of delivery. We'll work diligently with you to find a satisfactory resolution. Each blanket with pictures is custom-made to your specifications, so we cannot accept returns for change of mind, spelling errors, or incorrect size/colour choices.

Certainly! Once your custom blanket with pictures order has been dispatched, you'll receive an email with a tracking number and a link to the DHL website. This enables you to conveniently monitor your package's progress from our Australian warehouse to your doorstep in New Zealand.

Absolutely! We're thrilled to extend our shipping services worldwide, bringing the warmth and comfort of Thread the Word photo throws and blankets to our customers in New Zealand. Teaming up with DHL Express guarantees a secure and speedy delivery, with most NZ orders arriving within 1-2 business days.

No if we are delivering your order to New Zealand you dont need to pay any additional taxes. International orders are subject to duties and taxes. However, we've streamlined international ordering and display the cost of all duties and taxes at checkout. This ensures no unexpected charges or surprises upon delivery. With our commitment to transparency, we aim to provide a seamless customer experience, allowing you to relish your new, cosy companion without any hassle.

We offer six sizes, including: Newborn (90cm x 60cm), Bassinet (75cm x 100cm), Cot (Crib) (90cm x 150cm), Adult (110cm x 190cm), Throw (130cm x 150cm), and Single Bed (150cm x 220cm).

No worries, we've all been there. Simply reach out to our wonderful team at hello@threadtheword.com, and we'll happily assist.